Product returns

Satisfied or your money back

If for any reason you are not satisfied with your choice, you can return your products to us.
At Growshopsin accordance with the law on mail-order sales, all products benefit from the "satisfied or your money back" clause for 14 days from the date of delivery(Article 2).

Products must be returned in perfect condition for resale, in their original packaging, duly sealed. As soon as we receive your package, we will refund the purchase price.

The cost of returning the product is borne by the purchaser.
Under no circumstances may a product be returned without the prior agreement of our Customer Service Department Growshops who will assign a return number to the returned product. Requests must be made by e-mail.

Peace of mind guarantee

For peace of mind, you can subscribe to the serenity guarantee at Growshops.

Your order benefits from the Total Security Guarantee, for 30 days from delivery, on simple request.

Growshops immediately assures, at its own expense, the return of the product(s), replacement or reimbursement of any item that does not satisfy you.

No more mistakes with the carrier in the event of a dispute or breakage, and no more hassle and wasted time, Growshops takes care of everything!

This guarantee applies to all items in your order.

RATES FRANCE:

INTERNATIONAL RATES: